Return & Refund Policy

 

At Betabay, customer satisfaction is our priority.

 

If you are not completely satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

 

To initiate a return or refund request, please contact us at:

 

[email protected]

 

Please include your order number and a brief description of the issue.

 

Return Conditions:

 

- The item must be returned in its original condition.

- The item must not show signs of misuse or intentional damage.

- All original packaging and accessories must be included.

 

Once the returned item is received and inspected, we will process the refund or replacement as applicable.

 

If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue promptly.

 

Contact:

[email protected]